Mercure Darwin Airport Resort

I arrived at airport after midnight. * I appreciated that when I called for the courtesy bus pickup, it arrived within 5 minutes. 👍 * i was happy with my accommodation 👍 * I enjoyed my buffet breakfast @ $30.. 👍 * I especially loved sitting poolside, and had access to cold beverages and food during the day. 👍 * I will look forward to being a return customer in the coming weeks. 🙌🏽 I WOULD SUGEST MANAGEMENT To Please: * offer guests courtesy bottled water on check in at reception. They had an empty water jug in my room, but I never drink water unless I know it’s been well managed and sealed. 👎 (It was SO Hot and Humid & I was in NEED of water and had not a drop) Also something to be mindful of IF you are reading this review: The room I stayed in was upstairs and there was NO LIFT. 👎 I am mature age, so lugging my suitcase up the stairs was a tad exhausting after a 18 hours of travel. (temp 33/humidity at 89 percent at after midnight 🥵) If The manager reads this .. probably will say “Thank you” for your positive feedback and we will look into your suggestion’s.. Time For Action in my opinion🙃. You basically go to reception to book in & Then you have to fend for yourself. My room was 1) A descent distance away from reception 2) Room not easy to find (3) I then had to get up stairs on my own. I personally would suggest they trouble shoot this “big inconvenient issue” with a courtesy buggy ride to room with courtesy water. This could easily be rectified with golf buggy shuttle to your room. All in All: A good location, Good/friendly service Clean room Good value when I travelled 🤗

Check in was 45min late as room hadn't been 'released' by cleaners. We received a few free drinks while we waited. Bar & restaurant staff were friendly and helpful. The swimming pools were awesome, although the new one was only suitable for night swimming as there was no shade during the day. It was gorgeous at night. We will stay longer next time.

Paid the $30 to laze by the pool on a Saturday afternoon. It was by no means packed, probably 1/4 capacity which was good. Terrific venue but…….waited between 10-15 minutes for a drink (limited staff who were doing their best) with long lines of punters, and about an hour for a plate of loaded fries. I felt frustrated for the staff. Great idea but the roster manager needs to reassess!!